June 15, 2024

By Jonathan Maphosa

The mining and minerals industry has long faced the challenge of effectively including people with disabilities in the workforce. This vital economic sector is prone to on-the-job injuries that often result in permanent disabilities. Furthermore, learners and potential employees with pre-existing disabilities have historically faced barriers in skills training programs and hiring. To address these issues, the Mining Qualifications Authority (MQA) recently developed the Disability and Reasonable Accommodation Toolkit, an invaluable guidebook for mining companies seeking to foster disability inclusion.


Since establishing in 1996 under the Mine Health and Safety Act, the MQA has been tasked with upholding the mandate that 4% of mining sector learners and employees should be people with disabilities. This aligns with the National Skills Development Strategy’s emphasis on equitable access and participation. When the MQA transitioned into a Sector Education and Training Authority (SETA) in 2000, this mandate remained intact per the Skills Development Act. However, the unique challenges of underground mining environments have made meaningful progress toward the 4% target slow. Barriers include inaccessible facilities, lack of assistive technologies, and shortage of adapted equipment. Additionally, lingering stigma and misconceptions about disability have hindered hiring and recruitment.

The Disability and Reasonable Accommodation Toolkit addresses these barriers with practical solutions and recommendations. It equips mining companies to make tangible changes allowing qualified individuals with disabilities to contribute their skills and talents. Accommodating employees with work-acquired disabilities and learners with pre-existing conditions also makes good business sense. It boosts morale, decreases turnover, and expands the talent pool. Thus, the toolkit is a roadmap toward a more inclusive, productive mining culture.

Key Features of the Toolkit

The Disability and Reasonable Accommodation Toolkit stands out for its multifaceted, concrete strategies tailored to the mining context. Key features include:

– Comprehensive disability overview – The toolkit educates readers on various disability types and functional limitations. This sets the stage for informed accommodation strategies.

– Workplace accessibility assessments – Checklists help companies identify barriers and problem areas, from bathrooms to breakrooms.

– Creative accommodation solutions – The toolkit details various assistive devices, facility adjustments, workplace redesigns, schedule flexibility, policy changes, and assistive technologies to enhance inclusion.

– Guidance on hidden disabilities – Practical tips help supervisors support employees with disabilities like chronic pain, depression, and PTSD.

– Training programs – Modules prepare leadership and staff to support colleagues with disabilities through respectful language, etiquette, and collaboration skills.

– Hiring guidance – Step-by-step instructions outline inclusive recruitment and onboarding processes, from writing job postings to disability disclosure.

– Legal overview – Sections summarize key laws and frameworks related to disability rights and reasonable accommodation.

– Annotated resources – References and links provide additional tools for disability inclusion efforts.

– Real-world examples – Case studies of mining companies demonstrate how these strategies enable success.

– Cost-benefit analysis – A data-driven business case shows how inclusion is a wise investment.

With this multidimensional approach, the toolkit provides a portable training resource for mining companies while catalyzing sector-wide change.

Implementing the Toolkit to Realize Inclusion Goals

To fully leverage the toolkit’s potential, mining companies must take strategic action:

– Secure leadership buy-in – Get directors and managers on board to sponsor and resource disability inclusion initiatives.

– Assign/train accessibility coordinators – Designate individual staff members to spearhead efforts using the toolkit as their guide.

– Conduct accessibility audits – Thoroughly examine facilities and processes to identify areas for improvement.

– Develop accommodation protocols – Create centralized procedures for evaluating accommodation requests and providing assistive technologies.

– Update policies and procedures – Integrate disability inclusion into company manuals, handbooks, and codes of conduct.

– Revise training programs – Incorporate disability education modules into all internal training to shift workplace culture.

– Reach out to disability organizations – Partner with local groups for mentorship, internship, and recruitment opportunities.

– Track progress with metrics – Collect ongoing data on hiring, accommodations provided, and inclusion goal achievement.

– Share success stories – Publicize efforts internally and externally to catalyze wider adoption across the industry.

With sustained commitment and proactive efforts, mining companies can become disability inclusion champions.

Overcoming Challenges through Reasonable Accommodations

Of course, the barriers associated with underground mining cannot be understated. Safety regulations and environmental constraints make certain reasonable accommodations infeasible. However, creative solutions can overcome many challenges:

– Hearing impairments – Provide mining helmets with built-in noise reduction, enhanced visibility, and vibration alerts.

– Mobility impairments – Offer motorized carts and scooters for traversing long underground tunnels.

– Lack of elevator access – Install stair lifts and pulley-based descent devices.

– Respiratory sensitivities – Limit dust and chemical exposures through improved ventilation systems.

– Claustrophobia – Create above-ground roles in mine management, equipment operation, and transportation.

– Fatigue conditions – Adjust schedules for more frequent breaks in cool, low-stimulus areas.

– Traumatic injuries – Modify tasks and provide assistive devices for continued participation.

– Hazardous areas – Strategically place safety barriers and warnings in visual, audible, and tactile formats.

With planning and investment, reasonable accommodations can open doors for qualified mining sector applicants with disabilities, including those using mobility aids. While underground environments present challenges, surface mining and corporate roles offer greater flexibility. And in underground contexts, technology and accessibility coordinators can find solutions.

The Path Ahead

The Disability and Reasonable Accommodation Toolkit provides mining companies with the missing key to finally attain equitable inclusion. Following its guidance will help the industry achieve the 4% target for learners and disabled employees. Beyond fulfilling this long-standing mandate, inclusion in mining creates cascading benefits:

– Increased productivity and innovation as diverse perspectives spur growth

– Improved morale and public image due to leading on social justice issues

– Reduced turnover by supporting those with acquired disabilities

– Compliance with legal obligations related to accommodation

– Expanded recruitment reach and talent pipeline

Ultimately, full inclusion requires a culture shift in the mining sector. However, the MQA’s toolkit provides the tools to ignite this change. Companies can remove barriers, increase accessibility, and welcome qualified individuals with disabilities. Their skills and talents will drive the industry forward, realizing the promise of the 4% target. The toolkit lights the path—mining companies must take the first steps.

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