March 27, 2025
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Khethiwe Nkuna

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By Khethiwe Nkuna

Disability inclusion is becoming increasingly important, but the question is, are South African companies rising to the challenge? Implementing strategies to the effect ensures equal opportunities for persons with disabilities and builds an equitable community for all. Emphasising equality, disability inclusion acknowledges the rights and abilities of persons with disabilities, allowing full participation in society. This approach not only involves physical accessibility but also encompasses a mindset that values and respects persons with disabilities as equals.

South Africa has a complex history marked by significant inequalities, many of which continue to affect various groups, including persons with disabilities. Implementing inclusive policies and practices is a critical step towards rectifying these historical injustices. By acknowledging and actively including persons with disabilities, South Africa can work towards creating a more equitable society where all citizens have equal opportunities and rights. This is essential in a country working to heal and grow from its past.

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Inclusion of persons with disabilities in sectors like the workplace and education is not just a matter of equity, it’s also a smart economic move. When persons with disabilities are included, especially in the workforce, it brings diverse perspectives and experiences that can drive innovation and improve performance. For a developing economy like South Africa, tapping into the full potential of all its citizens, including those with disabilities, is crucial for sustainable growth. By fostering inclusive educational environments, South Africa can ensure that future generations are better prepared to contribute to the economy and society.

Community involvement is also key in fostering disability inclusion, and this is particularly important in a diverse country like South Africa, where community ties are strong. Ensuring equal access to public spaces and services for persons with disabilities strengthens community bonds and promotes national cohesion. It’s not just about physical accessibility, it’s also about nurturing a culture of respect and understanding across different societal groups.

At Accenture, we are committed to fostering an inclusive environment where everyone can thrive. Our disability inclusion initiatives are designed to support and empower persons with disabilities, ensuring they have the tools and opportunities to succeed.

Key Initiatives

o Global Accessibility Practice: We offer a comprehensive range of accessibility support and solutions to our people to ensure accessibility for everyone.

This includes:

· Global Adjustment Request: Providing a streamlined process for our people to request necessary adjustments and accommodations, ensuring they have the support they need to perform their best.

· Technology Accessibility: Ensuring that all our technology platforms and tools are accessible to everyone, removing barriers and enhancing usability.

· Assistive Technologies: Implementing and supporting a variety of assistive technologies to help our persons with disabilities navigate their work environment more effectively.

o Neurodiversity Programmes: We support neurodivergent persons by cultivating a neuro-inclusive workplace, enabling the leveraging of unique strengths.

o Research and Advocacy: Through publications like “Getting to Equal: The Disability Inclusion Advantage,” we highlight the significant business benefits of disability inclusion.

These initiatives reflect our dedication to creating an inclusive and accessible environment for all our people.

So how do companies get this right? The first step is a mindset change, moving beyond mere compliance with regulations. Companies must integrate disability inclusion into the core of their business strategies. This is not just about fulfilling a legal requirement; it’s about harnessing a wealth of untapped potential and diverse perspectives that can drive innovation and growth.

I would also advise that workplaces become truly accessible. This means physical adjustments to office spaces, but also investing in technology and tools that enable persons with disabilities to perform optimally. As hard as it can be, leaders need to encourage a culture where diversity is celebrated and persons with disabilities are respected and valued for unique contributions. Education and awareness programs for your staff can help build this inclusive culture.

Organisations also need to utilise the resources and support available from the South African government and various NGOs like SAE4D (South African Employers 4 Disabled) dedicated to disability inclusion. Form partnerships that can guide you in creating inclusive policies and practices.

And it’s critical to regularly evaluate the effectiveness of your inclusion strategies and be transparent about your progress. Sharing your journey towards a more inclusive workplace can inspire others and contribute to a broader societal shift.

About Khethiwe Nkuna

Khethiwe is a passionate and seasoned executive with over 20 years of experience driving transformative change in South Africa and Sub-Saharan Africa. With a heart for empowering others, she leverages her expertise in transformation, corporate social investment, and inclusion and diversity to create lasting impact. As the CEO of SkillQuest, Khethiwe leads with purpose, harnessing the potential of people and technology to address societal challenges and drive sustainable growth. Her journey has taken her through leadership roles at Accenture Africa and MMI Holdings, where she pioneered innovative solutions that drove business value and social impact. Khethiwe is deeply committed to advancing inclusion and diversity, with a focus on creating spaces where everyone can thrive. She believes that when individuals bring their authentic selves to the table, they unlock the power to drive innovation and growth.

CONTACT KHETHIWE NKUNA

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